Simplify Pro is committed to protecting the privacy of the data relating to our users and their clients. We will collect, store, use, and protect any personal information that you share with us. We will NOT share your information with anyone, except as described in this Privacy Policy.

Throughout this Privacy Policy, we will refer to our website, applications delivered via the web, and other related services collectively as the “Service.”

This Privacy Policy does not apply to information we collect by other means than your use of the Service (including offline) or from other sources. When you sign up for Simplify Pro and use the Service, you agree to accept this Privacy Policy.

We reserve the right to change this policy at any time, and if we do so, we will post changes and updates to this page. Please refer to this policy periodically to inform yourself if changes have been made.

We collect certain information through our website, located at SimplifyPro.net (our “Website”). This page (this “Privacy Policy”) lays out our policies and procedures surrounding the collection and handling of any such information that identifies an individual user or that could be used to contact or locate them (“Personally Identifiable Information” or “PII”).

Information We May Collect

We collect the following Personally Identifiable Information from users who buy our products and services:

- Name

- Email address

- Telephone number

- Address

- Credit card number

In addition, upon using the Service, individual transaction data obtained from your third-party invoicing or accounting application (“QuickBooks,” “Xero,” “Clio,” etc.), information collected via the browser, user-generated content, and other information uploaded to the Website by the user in conjunction with your use of the Service may be collected. Information obtained through these means that relates to the user’s client or customer to be invoiced through Simplify Pro may at times be referred to as “Third-Party Client Information” throughout this Privacy Policy.

Additional information from or about you may also be collected in other ways, including responses to customer surveys and any communications with our customer service team.

We use cookies so that our Website can remember you and provide you with the information you’re most likely to need. For instance, when you return to the Website, cookies identify you and prompt the site to provide your username (not your password), so you can sign in more quickly. Cookies also allow our Website to remind you of your past usage and to suggest similar products and services. Finally, we use information gained through cookies to compile statistical information about use of our Website, such as the time users spend at the site and the pages they visit most often. Those statistics do not include PII.

Our Use of Personally Identifiable Information

We use your Personally Identifiable Information to:

- Create and manage your account

- Communicate with you about products and services you’ve purchased

- Offer additional products and services

- Bill you for services

- Enforce our Website Terms of Service

- Prevent imminent harm to persons or property

When you use the Service - including accepting a payment, contacting customer service, or requesting technical support—we will apply the information that we have collected. Knowing this information allows us to verify your identity, communicate with you, and enforce our agreements with you. It also ensures the best possible experience for all Simplify Pro customers by ensuring compliance with applicable US state and federal laws and our own policies.

Simplify Pro may also use certain information about you without identifying you as an individual to third parties. We do this for purposes such as analyzing how the Service is used, diagnosing service or technical problems, maintaining security, and personalizing content.

Protecting Personal Information

Information that can be used to identify a person is Personally Identifiable Information. This does not include information that has been aggregated or made anonymous. All information is securely stored on our servers in the United States. We employ industry-standard safeguards to protect Personally Identifiable Information, as well as any information provided relating to your invoiced customers.

Third-party client and customer information, provided to Simplify Pro by users, shall be considered confidential and shall not be disclosed to any third party, unless required by law or subpoena or if we believe such action is necessary to comply with legal process served on us. Such information shall be utilized only for the purpose for which Simplify Pro was created, which is to facilitate electronic billing, communication, and business automation.

Although Simplify Pro utilizes high levels of data security, we cannot guarantee the absolute security of PII or other information provided to us. By using our Website, you acknowledge and agree that we make no such guarantee, and that you use our Website at your own risk.

Sharing Personal Information

Simplify Pro does not sell or rent your Personal Information. We may disclose information only to trusted service providers and technology partners who help us deliver our services, and only for that purpose.

We do not share mobile contact information with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors in support services, such as customer service. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Mobile numbers and SMS consent data are never disclosed for marketing or promotional use. Information provided for text messaging (opt-in data and consent) is used only to send and manage text messages through our messaging providers and carriers. All the above categories exclude text messaging originator opt-in data and consent; this information is only used for message delivery by our messaging providers and carriers.

As we develop our business, we may buy or sell assets or business offerings. Customer, transaction, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, bankruptcy, mergers, or dissolution.

Except as otherwise described in this Privacy Policy, Simplify Pro will not disclose Personal Information to any third party unless required to do so by law or subpoena, or if we believe that such action is necessary to:

- Comply with legal obligations

- Enforce our User Agreement

- Investigate or defend against claims

- Assist government enforcement agencies

- Protect the security or integrity of our site

- Protect the rights, property, or personal safety of Simplify Pro, our customers, or others

Compromise of Personal Information

In the event that personal information is compromised as a result of a security breach, Simplify Pro will promptly notify those persons whose information has been compromised, in accordance with applicable law.

Simplify Pro shall not be liable for the transfer of any personal identification information resulting from loss or distribution of data, corruption of storage media, power failures, natural disasters, riots, acts of vandalism, sabotage, terrorism, or any other event beyond Simplify Pro’s control.

Your Choices About Your Information

You may decline to submit personally identifiable information through the Service, in which case Simplify Pro may not be able to provide certain services to you.

You may update or correct your account information at any time by logging into your account. You can also review and correct the information Simplify Pro keeps on file by contacting us.

Information Relating to Minors

Simplify Pro does not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register with our Service. If you are under 18, please do not send any information about yourself to us.

If we learn that we have collected personal information from a minor under age 18 without verification of parental consent, we will delete that information as quickly as possible.

Links to Other Websites

Simplify Pro is not responsible for the practices employed by websites linked to or from our Website, nor the information or content contained therein. Please remember that when you use a link to go from our Website to another site, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our Website, is subject to that website’s own rules and policies.

Notification Procedures

It is our policy to provide notifications, whether required by law or for marketing or other business-related purposes, via:

- Email notice

- Written or hard copy notice

- Conspicuous posting of such notice on our Website

- We reserve the right to determine the form and means of providing notifications to you.

Changes to Our Privacy Policy

If we change our privacy policies and procedures, we will post those changes on our Website to keep you aware of what information we collect, how we use it, and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on this page.

Contact

Please contact us with any questions or concerns regarding our policy.

Customer Support Team: [email protected]